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NY Connects is your trusted place to go for free, unbiased information about long term services and supports in New York State for people of all ages or with any type of disability.
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The Keyword Search helps you find long term services and supports in your area.

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The Guided Search helps you find long term services and supports in your area. A set of questions will help you identify services and supports that may meet your needs.
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The Category Search is arranged by topic. Click on a category in the menu below to learn more about it. Use the location bar above to find providers of these services in your area.
See the FAQs to learn how to save and organize your results.

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Welcome to
NY Connects

Welcome to NY Connects
NY Connects is your trusted place to go for free, unbiased information about long term services and supports in New York State for people of all ages or with any type of disability. Long term services and supports include medical and non-medical services a person needs to improve or maintain health and independence. They may be provided in a nursing home, the individual’s home or other community-based settings. You can use this directory to search for programs, providers, and services in your area and to contact your local NY Connects office for further assistance.

NY Connects staff can help link you to long term services and supports, such as home care, transportation and meals. Our goal is to help you live as independently as you wish to while meeting your medical, social and functional needs that arise from aging or disability. We can help individuals, families, caregivers, and professionals.

How can we help you?

  • Get information by phone, online, or in person.
  • Connect to long term services and supports regardless of diagnosis, age or how you will pay for services.
  • Receive guidance and coordination as you go through assessment and eligibility processes.
  • Help with completing applications and enrollment in public assistance benefits, such as Medicaid.

There are 3 ways to search in the Resource Directory for information:

  • Keyword Search: Know what you are looking for? Ready to search for services? Start with the Service Keyword Search to find resources in your area. Your search results will be related to the keyword and/or location you entered.
  • Guided Search: Not sure what you need? Use the NY Connects Guided Search for suggested services that can help you. A set of questions, arranged by topic, will help identify which services and supports might help meet your needs.
  • Category Search: Want to learn more about long term services and supports? Explore the Category Search to get general information about New York’s available programs and services in your area and search for providers or programs by topic area.

Viewing Results Once your search results appear, several options are available:

  • View the list in text or on a map.
  • Sort the list by City, County, or Zip Code or distance from your location.
  • Save, share or print the listings by using the Export button.
  • Print your listings.
  • Create an account to save your search results or favorites for quick and easy access later.

Need more help? Searching for resources can be confusing and overwhelming. You can use this site to contact your local NY Connects for personalized assistance. Click the Contact Us link at the bottom of the page or call us at 1 (800) 342-9871 to talk about your long term service and support options or schedule an in-person visit. Our staff will be glad to assist you!

State Agencies work together to support the long term services and supports delivery systems in New York State. The links below are gateways to additional useful information about long term services and supports. By clicking on any of these links you will be leaving the NY Connects website.

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